Shipping Policy

Shipping Policy

Thank you for choosing Cuddle Buds! We are dedicated to providing you with a delightful shopping experience from start to finish, including a seamless shipping process. Please review the following information regarding our shipping policy:

Processing Time

All orders are processed within 2-3 business days from the date of purchase. Please note that processing time does not include weekends or holidays. Once your order has been processed, it will be prepared for shipment.

Shipping Methods and Rates

We offer shipping options through reputable carriers to ensure reliable and timely delivery of your Cuddle Buds products. The available shipping methods and rates will be displayed during the checkout process, allowing you to select the option that best suits your needs.

Please note that shipping rates are determined based on various factors, including the destination, package weight, and shipping method selected. Any applicable taxes or customs fees associated with international shipments are the responsibility of the customer.

Estimated Delivery Time

The estimated delivery time will depend on the shipping method you choose and the destination of your order. Once your package has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Please note that the estimated delivery time is provided by the carrier and is not guaranteed. Factors such as weather conditions, customs clearance, or unforeseen circumstances may impact the delivery timeframe. We recommend allowing for additional time during peak seasons or holidays.

Order Tracking

You can track the status of your order by using the tracking number provided in the shipping confirmation email. Simply visit the carrier's website and enter the tracking number to view the current location and expected delivery date of your package.

Shipping Restrictions

At this time, we offer shipping within the United States of America and Canada. If you reside outside of these areas, please contact our customer support team at info@cuddlebuds.com to inquire about alternative shipping options.

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.

Lost or Delayed Packages

While we strive to ensure a smooth shipping process, unforeseen circumstances or carrier issues may occasionally result in lost or delayed packages. If you believe your package is lost or significantly delayed, please contact our customer support team at info@cuddlebuds.com so that we may assist you in resolving the situation.