Refund Policy

Refund Policy

At Cuddle Buds, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your Cuddle Buds product, we offer a hassle-free refund policy to ensure your peace of mind.

Returns

You may return your Cuddle Buds product within 60 days from the date of purchase. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Please include the original proof of purchase or order confirmation email with your return.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment within 5-7 business days. Please note that shipping costs are non-refundable.

Exchanges

If you would like to exchange your Cuddle Buds product for a different size or design, please contact our customer support team at [email address] or through our website's contact form. We will guide you through the exchange process and assist you with selecting the desired product.

Damaged or Defective Products

In the unlikely event that you receive a damaged or defective Cuddle Buds product, please contact us immediately with details and photographic evidence of the issue. We will work with you to resolve the problem and provide a replacement or refund, depending on the circumstances.

Return Shipping

You will be responsible for paying the shipping costs associated with your return. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Contact Us

If you have any questions or concerns about our refund policy or need assistance with a return or exchange, please contact our customer support team at info@cuddlebuds.com or through our website's contact form. We are here to help!